Creating a user-centric approach to eCommerce design for the luxury brand to balance the needs of customers online & offline and the business requirement to enhance the integration of the existing ERP system.

On-site product design service for the public listing merchandising company for their 2 e-commerce website revamp

Reward systems are scattered and not related, in this project, we designed a platform to act as a reward hub to integrate different reward systems for integrated rewards mechanism and point conversion to maximise user stickiness to the businesses

We worked on the booking system for a bakery school to handle a bit complex booking sysetm that suit the special business need of a bakery class to categories user to funnel the booking for the system to handle

Redesigning the KYC process for the client to remove the obstacles within the onboarding process and make the KYC process easy and simple.

This is a in-house product redesign, the goal of the project is to modernize the aged internal chatroom system, adding the feature of team cooperations like file zipping, internal event invitation and chatroom folders for common access of im;ortant team files. This project is part of the redesign of the in-house interaction hub application

Redesign project as Junior UX Designer to practice my skills. I have wrote this case study in my old portfolio website, the redesign project was aimed to help the business to focus on the feature with comparative advantages.

My diploma graduation to apply all I've learn in the UX Design Diploma, from the old portfolio website case study, I have record my learning process under the diploma. Although, I feel the UI are looking bad now, but I do appreciate my rapid growing of becoming a self-taught product designer.